bajiee Frequently Asked Questions
Everything you need to know about registering, depositing via bKash and Nagad, cricket betting, slots, bonuses, account security, and responsible gaming on bajiee.
This page covers the most common questions from bajiee players across Bangladesh — from Dhaka and Chittagong to Sylhet and Khulna. Whether you are setting up your account for the first time, trying to make your first bKash deposit, or wondering how wagering requirements work, you will find a direct, honest answer below. If your question is not covered here, email our support team at [email protected].
Topics Covered
Signup, KYC, login issues, account closure
bKash, Nagad, Rocket, bank transfer, fees
Cricket betting, slots, live casino, mobile play
Welcome bonus, wagering, free spins, loyalty
Age limits, self-exclusion, security, support
Email [email protected] any time
Account & Registration
Creating a bajiee account takes less than three minutes. Visit bajiee.pro, tap the registration link, and fill in your mobile number, a strong password, and your date of birth. You must be 21 or older to register. Once submitted, a one-time verification code is sent to your Bangladeshi mobile number. Enter the code to activate your account and you are ready to deposit and play.
bajiee requires a valid Bangladesh National Identity Card (NID), a passport, or a birth certificate paired with a government-issued photo ID to complete KYC verification. You will also need to submit a selfie alongside the document. KYC is mandatory before your first withdrawal and ensures the platform stays secure for all players. Most KYC submissions are reviewed within 24 hours.
On the bajiee login page, tap "Forgot Password" and enter your registered mobile number. A reset code will be sent via SMS to that number within a few minutes. Enter the code on the reset screen, set a new strong password, and log in immediately. If you do not receive the SMS within five minutes, check that the number entered matches your registered number, then contact [email protected].
No — bajiee strictly allows only one account per person. Operating multiple accounts is a violation of the Terms and Conditions and will result in all duplicate accounts being permanently closed and any balances forfeited. If you believe a duplicate account has been created using your identity without your permission, contact [email protected] immediately so we can investigate and secure your account.
To close your bajiee account permanently, email [email protected] with the subject line "Account Closure Request" and include your registered mobile number. Withdraw any remaining balance before requesting closure, as once the account is closed, access is removed. If the closure is related to problem gambling, consider requesting a self-exclusion instead — this also blocks re-registration and is a stronger protective measure.
Deposits & Withdrawals
To deposit via bKash on bajiee, log in to your account, go to the Finance or Wallet section, select bKash as your payment method, and enter the amount you wish to deposit. You will be given a bajiee merchant number to send the payment to via your bKash app or USSD menu. Once the transfer is confirmed by bKash, your bajiee wallet is credited instantly. Minimum deposit via bKash is ৳200.
Nagad deposits on bajiee are credited instantly in almost all cases. Once you complete the transfer from your Nagad wallet to the bajiee payment number, the balance appears in your bajiee account within seconds. If your deposit has not appeared after five minutes, check the transaction confirmation in your Nagad app and contact bajiee support at [email protected] with the transaction reference number.
The minimum withdrawal amount on bajiee is ৳500 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfer withdrawals via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, or Sonali Bank, the minimum is ৳1,000. These thresholds ensure efficient processing and help avoid unnecessary transaction fees on small amounts.
Most bajiee withdrawals via bKash, Nagad, Rocket, and Upay are processed within 1 to 4 hours of approval. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, City Bank, or other Bangladeshi banks typically take 1 to 3 business days depending on the bank's processing schedule. Withdrawals are only approved after KYC verification is complete on your account.
bajiee does not charge its own platform fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, your bank, or Upay — may apply their own transaction charges as per their standard rate schedules. These third-party fees are outside bajiee's control. We recommend checking your wallet provider's current fee schedule before initiating large transactions.
Yes, bajiee accepts deposits via bank transfer from major Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. To deposit, select Bank Transfer in the Finance section of your account, choose your bank, and follow the provided instructions. Bank deposits may take up to one business day to reflect in your bajiee balance, compared to the near-instant crediting of mobile wallet methods.
Games & Gameplay
bajiee offers a wide sports betting market with a strong focus on cricket, including the Bangladesh Premier League (BPL), IPL, T20 World Cup, and international Test and ODI matches featuring the Bangladesh Tigers. You can also bet on football, kabaddi, hockey, and other popular sports. Betting markets include match winner, top run-scorer, over/under totals, and live in-play betting on selected events.
Live in-play betting on bajiee lets you place bets on a cricket match while it is actively in progress. Odds update in real time after each delivery, over, wicket, or boundary. You can bet on outcomes like the result of the current over, next wicket method, or match winner at any point during play. Live betting is available on BPL matches, IPL fixtures, and major ICC events. A stable internet connection is recommended for the best experience.
bajiee's slots library features hundreds of titles from leading providers including Pragmatic Play, NetEnt, and Microgaming. You will find classic three-reel slots, modern video slots with bonus rounds and free spins, and high-volatility jackpot titles. Popular choices among Bangladeshi players include titles with buy-bonus features and games with RTP rates above 96%. All slots are fully playable on Android and iOS mobile devices.
Yes, bajiee offers a full live casino lobby powered by Evolution Gaming and Ezugi, featuring live dealer Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, and game show titles like Crazy Time and Lightning Roulette. All live tables are streamed in HD and accessible directly from your mobile browser with no app download required. Minimum bet amounts vary by table, starting from ৳50 on entry-level seats.
Yes, bajiee is fully optimised for mobile play on Android and iOS smartphones in Bangladesh. The entire platform runs in your mobile browser — no separate app download is needed. All data transmitted between your phone and bajiee servers is protected by 256-bit SSL/TLS encryption. Your account is further secured by SMS-based two-factor authentication, which you can enable in your account security settings.
RTP (Return to Player) on bajiee slot games varies by title and is determined by the game provider, not bajiee. Most slots from Pragmatic Play and NetEnt carry RTPs between 94% and 97%. Individual game RTPs are typically listed in each game's paytable or information screen. bajiee does not alter the RTP settings of any game — all titles run on certified, unmodified software from their respective providers.
Bonuses & Promotions
bajiee offers a welcome bonus to newly registered and verified players in Bangladesh. The bonus is credited to your account after your first qualifying deposit. Exact bonus percentages and maximum amounts are displayed on the promotions page at the time of your registration. All welcome bonuses are subject to wagering requirements that must be completed before any bonus-derived winnings can be withdrawn — always read the bonus terms before claiming.
A wagering requirement is the total amount you need to bet before bonus winnings can be withdrawn from bajiee. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in eligible bets before cashing out. Bets on slots, live casino, and sports typically count towards wagering, though contribution percentages may vary by game type. Progress is tracked in your account bonus section.
Yes, bajiee bonuses have an expiry period. If the wagering requirement is not completed within the stated timeframe — typically 7 to 30 days depending on the specific promotion — the bonus and any associated winnings are forfeited automatically. The expiry date and remaining wagering progress for each active bonus are visible in your account's bonus history section. Check expiry dates before playing to avoid losing a bonus by missing the deadline.
bajiee periodically offers free spins promotions tied to specific slot titles, seasonal campaigns (such as BPL season or Eid reload offers), and loyalty rewards. Free spins are credited to your account automatically when a qualifying condition is met, such as making a deposit during a promotional period. Winnings from free spins are typically credited as bonus funds with their own wagering requirements, which are clearly stated in each promotion's terms.
Safety & Responsible Gaming
bajiee operates as an online gambling and sports betting platform for adult players in Bangladesh and uses 256-bit SSL encryption, verified KYC processes, and certified fair-play game software to maintain a secure environment. bajiee does not fabricate licensing claims — we encourage players to review our Terms and Conditions for full platform governance details. Players are responsible for understanding the laws applicable in their specific jurisdiction before playing.
The minimum age to register and play on bajiee is 21 years old. This applies to all players in Bangladesh without exception. During KYC verification, bajiee requires proof of age via NID, passport, or birth certificate. Any account found to belong to a person under 21 will be immediately closed, all balances will be forfeited, and the case will be escalated as required. bajiee does not allow underage gambling under any circumstances.
To self-exclude from bajiee, email [email protected] with the subject line "URGENT SELF-EXCLUSION" and your registered mobile number. Self-exclusion options range from 6 months and 1 year to permanent closure. During self-exclusion, your account is fully locked, all marketing stops, and re-registration using the same identity is blocked. Requests are actioned within 24 hours, and urgent requests are prioritised. Permanent self-exclusion cannot be reversed.
The primary way to contact bajiee customer support is by emailing [email protected]. Include your registered mobile number and a clear description of your issue in every message to help the team respond efficiently. Support is available around the clock. For urgent account security issues or self-exclusion requests, clearly mark the subject line as "URGENT" and your request will be prioritised above standard queue order.
Our support team is available 24 hours a day, 7 days a week. Email us at [email protected] and include your registered mobile number. For urgent matters — account security, self-exclusion, or missing funds — write URGENT in the subject line and your request will be prioritised.
Explore cricket betting, slots, live casino, and bingo — all with fast BDT payments via bKash and Nagad. 21+ only. Play responsibly.