Responsible Gaming at bajiee
bajiee believes gambling should always be enjoyable, affordable, and in control. This page explains the tools, limits, and support resources available to every player in Bangladesh. 21+ only.
If gambling is causing you or someone you know distress, please stop playing immediately and contact our support team at [email protected]. You can also request an immediate self-exclusion by emailing us — we will action it within 24 hours.
Our Commitment to Safe Play
At bajiee, responsible gaming is not a legal checkbox — it is a core part of how we run our platform. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Khulna, and we take seriously our duty to make sure every person who plays on bajiee does so safely and within their own limits. Gambling on bajiee — whether you are betting on a BPL cricket match, spinning the reels on a Pragmatic Play slot, or joining a live dealer table powered by Evolution Gaming — should always be a form of entertainment, never a source of financial hardship or emotional distress.
bajiee has designed a range of practical tools that put control directly in your hands. Deposit limits, session reminders, time-out periods, and permanent self-exclusion are all available to every registered player at no cost and with no penalty. We encourage all players to set these limits proactively — before they feel they need them — as the most effective form of responsible gaming is prevention rather than reaction.
bajiee's promise: We will never use marketing pressure, bonus incentives, or personalised promotions to encourage a player who has set responsible gaming limits to increase their play beyond what they are comfortable with. Once you set a limit, it is respected immediately and unconditionally.
21+ Age Requirement
bajiee does not permit any person under the age of 21 to register an account, deposit funds, or participate in any game or betting activity on this platform.
During the account registration and KYC verification process, bajiee requires every player to submit valid proof of age. Accepted documents include a Bangladesh National Identity Card (NID), a valid passport, or a birth certificate accompanied by a government-issued photo ID. Any account found to belong to a person under the age of 21 will be immediately suspended, all balances confiscated, and the matter reported to appropriate authorities where required by law.
If you are aware of a minor who has accessed or is attempting to access the bajiee platform, please notify us immediately at [email protected]. We take underage gambling extremely seriously and will investigate all such reports without delay.
Parental controls: If you share a device with anyone under 21, we strongly recommend installing parental control software to prevent access to gambling websites. Keep your bajiee login credentials private and never save your password on a shared device.
Your Responsible Gaming Tools
Set a daily, weekly, or monthly cap on how much you can deposit into your bajiee account in BDT. Once your limit is reached, no further deposits are accepted until the period resets. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it applies.
bajiee can send you an on-screen reminder after a set duration of continuous play — for example, every 30, 60, or 90 minutes. This acts as a natural pause point to help you stay aware of how long you have been playing and decide consciously whether to continue.
If you feel you need a short break from gambling, you can request a time-out of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in to your bajiee account, place bets, or make deposits. Existing withdrawal requests will still be processed normally.
Self-exclusion is a longer-term break of 6 months, 1 year, or permanent. During self-exclusion, your account is fully closed, marketing communications are stopped, and you cannot re-register using the same identity documents. Permanent self-exclusion cannot be reversed. Contact [email protected] to request self-exclusion.
Request a detailed statement of your deposits, withdrawals, bets placed, and net wins or losses for any period. Reviewing your activity history regularly is one of the most effective ways to stay honest with yourself about your gambling habits and spending patterns.
Enable reality check notifications that display a brief summary of your current session — time elapsed, total bets placed, and net result — at regular intervals during play. These prompts are designed to cut through the immersive flow of gaming and bring you back to a grounded, informed perspective.
How to Activate Your Limits
Requesting any responsible gaming tool on bajiee is straightforward. Follow these steps:
Access your account via the bajiee Login page using your registered mobile number and password.
Go to your account profile and locate the "Responsible Gaming" section within the settings menu.
Choose from deposit limits, session reminders, time-out, self-exclusion, or reality checks and configure the parameters that suit you.
Confirm your choice. Restrictions that reduce your play take effect immediately. You will receive a confirmation message to your registered email or mobile number.
If you are unable to access your account settings or need an urgent restriction applied, email [email protected] directly. Our team will action the request within 24 hours, any time of day.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often not immediately obvious to the person experiencing it. bajiee encourages all players to periodically reflect on their gambling behaviour. The following signs may indicate that gambling is becoming a problem:
Spending more than you can afford to lose; borrowing money from family or friends to fund gambling; using gambling winnings as a primary source of income; hiding deposits or withdrawals from a partner or family member; or chasing losses by placing larger bets to try to recover what was lost.
Feeling anxious, irritable, or restless when not gambling; thinking about gambling constantly during daily life; gambling to escape stress, loneliness, or difficult emotions rather than for entertainment; feeling unable to stop even when you want to; lying to others about how often or how much you gamble.
Gambling for longer sessions than originally planned; neglecting work, study, family, or social obligations because of time spent gambling; repeatedly failing to reduce or control the amount of time you spend gambling despite intending to.
If you recognise three or more of these signs in your own behaviour, we strongly encourage you to take a time-out or self-exclusion break and speak to someone you trust. bajiee's support team is also available to assist — email us at [email protected].
Self-Assessment Questions
Answer these questions honestly to help gauge your relationship with gambling. If you answer "Yes" to three or more, we recommend contacting support and considering a cooling-off period.
There is no shame in seeking help. Problem gambling is a recognised condition that affects people from all walks of life. Recognising the signs and taking action early makes recovery significantly easier. bajiee supports you in making that decision at any stage.
Our Responsible Gaming Pledge
In addition to providing player-controlled tools, bajiee has internal policies that govern how we operate as a platform. We hold ourselves to the following standards:
- We do not market to players who have self-excluded or are in a time-out period.
- We do not offer bonuses or reload incentives specifically designed to encourage players to chase losses.
- We do not allow credit betting — all deposits must be funded from the player's own personal balance.
- We do not target marketing communications at players whose account history suggests potential problem gambling patterns.
- We conduct regular internal reviews of player activity to identify accounts that may need a responsible gaming intervention.
- We train our customer support team to recognise and respond appropriately to players showing signs of distress.
- We never pressure a player to increase their deposit limit or remove a self-imposed restriction.
- We provide clear, accurate information about the odds of winning across all game categories on bajiee.
Getting Further Help
If you feel that your gambling has moved beyond your control, please know that you are not alone and that help is available. Speaking to a trusted family member, friend, or healthcare professional in Bangladesh is a positive first step. Many people find that an honest conversation with someone they trust is the beginning of regaining control.
bajiee's support team is available around the clock. You can reach us at [email protected] to request any of the responsible gaming tools described on this page, to obtain your full account activity statement, or simply to talk through your options. All communications are treated with complete confidentiality.
We also encourage players to seek support from qualified mental health professionals or counsellors in their city — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh. Early professional support significantly improves outcomes for people experiencing problem gambling. Taking that step is a sign of strength, not weakness.
Contact our responsible gaming team: [email protected] — include "Responsible Gaming Request" in your subject line and your registered mobile number. We will respond within 24 hours. For an immediate account block, state "URGENT SELF-EXCLUSION" in the subject line and we will prioritise your request.
Set your limits, know your boundaries, and enjoy bajiee's games the right way. Explore cricket, slots, and live casino — all with BDT payments. 21+ only.
Related Pages
Review the full legal terms governing your bajiee account, including bonus rules, account suspension policy, and payment conditions. View Terms & Conditions
Understand how bajiee collects, uses, and protects your personal data, including information related to your responsible gaming settings. View Privacy Policy
Find answers about deposits, withdrawals via bKash and Nagad, account verification, and more on the bajiee FAQ page. Visit FAQ